MARTHA DOUGlAS
17:28 16 Sep 23
Had Octavio and crew member here to do a full basement apartment. Did an amazing job. They will be doing all of my house (2 more stories) from now on.They were very professional and on time..
jennifer ellis
23:29 12 Sep 23
Amazing service! On time, great price and it looks and smells amazing! IHighly recommend this service
Madeleine Masters
17:01 21 Aug 23
Always responsive, punctual, professional, friendly, reasonably priced. Today's service was by Octavio and Keli'i. Highly recommend.
GS
20:13 13 Aug 23
I am surprised that some customers post great reviews about this company. I am unsure about their experiences, but this company was a nightmare for me and my family. I had to make multiple phone calls to get them to do anything, and when they responded, they sent handypersons to do the work. Finally, the company left the job halfway done after I complained about their gross misconduct. They also left one of their blowers in my garage, and when they realized where they left it, they sent an obnoxious individual who came to my house without prior notice. My wife was working from home and requested the imbecile to call me and arrange when to come back when I was available, but he kept banging on the door and ringing the doorbell, forcing my wife to excuse herself from work to attend him. I do not mean to be malicious, but this company is horrible.
Brooke Smith
18:52 14 Jun 23
We had major carpet damage during our AC install, and our installation company recommended Immaculate Restoration. They completely restored the upstairs carpet. We invited them back to clean our living room. We are very happy with their care and thoroughness.
Mary Ann
16:50 26 Apr 23
This company is phenomenal! My house flooded and I was in a panic! Sam Sinkler took awesome care of me and so did Jonathan Moreno. Jon's customer service is untouchable! He really cares about his customers and should get a raise! Jon, you're fantastic and thank you! Sam you're great too!
I M
13:20 12 Apr 23
Our apartment manager recommended to use Immaculate Carpet Cleaning and we couldn't be happier with this company and the work that was completed. The lady on the phone was very helpful with scheduling and answered all of our questions. The two guys were on time, very professional and did an excellent job with our carpets and area rugs. The pricing was better than I expected. I would recommend their services and we will be calling them again.
Sammie Rain
21:02 23 Mar 23
We needed a couple of carpet spots patched up and the guys were awesome! They showed up on time, worked fast and did a great job. They even made sure we checked everything out before they left! Highly recommend!
adrianna merlino
22:34 21 Mar 23
Immaculate came out on 3/11 to clean my carpet and they did an amazing job! The tech was very professional. When the work was done, the one thing I can praise is the carpet looked brand new and I was able to actually walk on it without my feet being soaking wet. Shout out to Sandra Costa for the Great customer service ???? Will definitely use Immaculate again!
Jeffrey Rands
23:34 15 Mar 23
Tom has been great to work with. I had a claim 3 years ago and just made it to putting in my review and they were fantastic. I highly recommend anyone who needs their service to call!
Demetria Kalfas-Gordon
02:30 02 Mar 23
Immaculate has been our go to carpet cleaners for over 5+ years. They are a great company & everyone who is involved takes great pride in their work, providing excellent customer service, & being attentive. As a property management company, it is hard to find good vendors who are both trustworthy and reasonable.Immaculate has always been fair in their pricing & their quality of work is top notch. Having recently learned that they also do tile/grout cleanings + emergency restoration services had made our lives so much easier as we can now call in one vendor to handle multiple things & have confidence in knowing the job will be completed in a timely manner, & handled with skill & care. We hope to maintain an everlasting rapport with this company & thank them for everything they have done for us & any client we have sent their way. We want to say a special thank you to Angelica, Sondra, Debbie, Misty, & Rafael & anyone else who has helped us get the job done.. for their quick response times, immaculate service, & easy invoicing that allows us to provide our owners and clients with quick and efficient service! Thank you Immaculate Carpet cleaning & restoration. We appreciate you all & will definitely continue to utilize your services moving forward!From all of us at Hive Real Estate & Property Management Group! - Ren
Jim Sutrick
01:03 10 Dec 22
We had a family emergency and needed someone quick. They bent over backwards to get us in and Jose did an AMAZING job with the restoration. Seats and carpets were filthy and odorous and ended up unbelievably clean and odor free. Didn’t think they could get them even close to how they ended up. The office staff was courteous and professional. Highly recommend!!
MARTHA DOUGlAS
17:28 16 Sep 23
Had Octavio and crew member here to do a full basement apartment. Did an amazing job. They will be doing all of my house (2 more stories) from now on.They were very professional and on time..
jennifer ellis
23:29 12 Sep 23
Amazing service! On time, great price and it looks and smells amazing! IHighly recommend this service
Madeleine Masters
17:01 21 Aug 23
Always responsive, punctual, professional, friendly, reasonably priced. Today's service was by Octavio and Keli'i. Highly recommend.
GS
20:13 13 Aug 23
I am surprised that some customers post great reviews about this company. I am unsure about their experiences, but this company was a nightmare for me and my family. I had to make multiple phone calls to get them to do anything, and when they responded, they sent handypersons to do the work. Finally, the company left the job halfway done after I complained about their gross misconduct. They also left one of their blowers in my garage, and when they realized where they left it, they sent an obnoxious individual who came to my house without prior notice. My wife was working from home and requested the imbecile to call me and arrange when to come back when I was available, but he kept banging on the door and ringing the doorbell, forcing my wife to excuse herself from work to attend him. I do not mean to be malicious, but this company is horrible.
Brooke Smith
18:52 14 Jun 23
We had major carpet damage during our AC install, and our installation company recommended Immaculate Restoration. They completely restored the upstairs carpet. We invited them back to clean our living room. We are very happy with their care and thoroughness.
Mary Ann
16:50 26 Apr 23
This company is phenomenal! My house flooded and I was in a panic! Sam Sinkler took awesome care of me and so did Jonathan Moreno. Jon's customer service is untouchable! He really cares about his customers and should get a raise! Jon, you're fantastic and thank you! Sam you're great too!
I M
13:20 12 Apr 23
Our apartment manager recommended to use Immaculate Carpet Cleaning and we couldn't be happier with this company and the work that was completed. The lady on the phone was very helpful with scheduling and answered all of our questions. The two guys were on time, very professional and did an excellent job with our carpets and area rugs. The pricing was better than I expected. I would recommend their services and we will be calling them again.
Sammie Rain
21:02 23 Mar 23
We needed a couple of carpet spots patched up and the guys were awesome! They showed up on time, worked fast and did a great job. They even made sure we checked everything out before they left! Highly recommend!
adrianna merlino
22:34 21 Mar 23
Immaculate came out on 3/11 to clean my carpet and they did an amazing job! The tech was very professional. When the work was done, the one thing I can praise is the carpet looked brand new and I was able to actually walk on it without my feet being soaking wet. Shout out to Sandra Costa for the Great customer service ???? Will definitely use Immaculate again!
Jeffrey Rands
23:34 15 Mar 23
Tom has been great to work with. I had a claim 3 years ago and just made it to putting in my review and they were fantastic. I highly recommend anyone who needs their service to call!
Demetria Kalfas-Gordon
02:30 02 Mar 23
Immaculate has been our go to carpet cleaners for over 5+ years. They are a great company & everyone who is involved takes great pride in their work, providing excellent customer service, & being attentive. As a property management company, it is hard to find good vendors who are both trustworthy and reasonable.Immaculate has always been fair in their pricing & their quality of work is top notch. Having recently learned that they also do tile/grout cleanings + emergency restoration services had made our lives so much easier as we can now call in one vendor to handle multiple things & have confidence in knowing the job will be completed in a timely manner, & handled with skill & care. We hope to maintain an everlasting rapport with this company & thank them for everything they have done for us & any client we have sent their way. We want to say a special thank you to Angelica, Sondra, Debbie, Misty, & Rafael & anyone else who has helped us get the job done.. for their quick response times, immaculate service, & easy invoicing that allows us to provide our owners and clients with quick and efficient service! Thank you Immaculate Carpet cleaning & restoration. We appreciate you all & will definitely continue to utilize your services moving forward!From all of us at Hive Real Estate & Property Management Group! - Ren
Jim Sutrick
01:03 10 Dec 22
We had a family emergency and needed someone quick. They bent over backwards to get us in and Jose did an AMAZING job with the restoration. Seats and carpets were filthy and odorous and ended up unbelievably clean and odor free. Didn’t think they could get them even close to how they ended up. The office staff was courteous and professional. Highly recommend!!